Caleigh Hoskins is the Director for Business Development at Midwest Recovery Center and Midwest Detox Center in Toledo, Ohio. Originally from Powell, Ohio, Hoskins began her own recovery in 2014 after moving to Florida. Early in recovery, she began working in the addiction treatment business development field, where she has more than five years’ professional experience.
Hoskins’ business development team covers different regions across the state of Ohio, but also in surrounding states such as Indiana and Michigan. Building working relationships regarding the services Amatus offers in the region is the name of the game for Hoskins.
“The main goal is to help them understand what we offer, including our levels of care,” she said. “We want them to understand how we can work together and get someone help.”
Hoskins believes that being in recovery herself helps her better understand her clients’ needs.. By relating to clients on a personal level, Hoskins is able to build confidence in them. She has, after all, been where they are now.
“Being in recovery helps me because I understand their brains,” she said. “It helps me get on their level. When I talk to them and I’m being relatable, they feel comfortable. It helps them build confidence to want to go into treatment.”
The most gratifying part of her job, Hoskins says, is “seeing the end result.” When someone she helped find treatment reports that they have maintained recovery, she knows she’s done the right thing not only for the client, but for herself.
“I’ve been clean six years and I’ve been doing this for five years,” she said. “This has helped my own recovery. I’ll get calls from people I’ve helped in the past. Seeing the end result of people who are happy and healthy is really gratifying.”
During the COVID-19 pandemic, Hoskins and her team have had to adapt to virtual meetings with potential clients. Although this has taken some getting used to, she and her team have continued to make the right connections. Her team, she says, is not only a tool to connect with Midwest Recovery Center, but with their own recoveries.
“The reason I’m doing the work I do today is to give back to what saved my life,” she said. “Our role is to be there for the people who are suffering in their homes–especially because of COVID–who can’t go somewhere for a meeting, or don’t see a therapist. Even just calling us and talking can help. Even if you can’t come to our program, we will help you find somewhere.”